Effective Date: 29 September 2025
At Music Teaching Online, wholly owned by The Amadeus Group International Limited, we care deeply about your privacy. This policy explains how we collect, use, share, and protect your information when you use our websites, apps, and services. It also covers how we use cookies.
By using our platform, you agree to the terms described here.
We collect information in three main ways:
a) Information you provide
Your account details (name, email, password, date of birth)
Your profile (photo, biography, teaching credentials, performance media)
Lesson and booking information (schedules, communications, shared files)
Payment details (processed securely through Stripe or other trusted providers; we never store full card numbers)
Support requests, reviews, and feedback
b) Information collected automatically
Usage data (pages you visit, features you use, time spent on the platform)
Technical data (IP address, browser type, device, operating system)
Cookies and similar technologies (see Section 10)
c) Information from others
Social login details (if you sign in this way)
Analytics or marketing data from service partners
We use your data to:
Deliver and improve our lessons and services
Manage your account, profile, and bookings
Process secure payments and refunds
Communicate with you about updates, support, and (with your consent) marketing
Personalise your learning experience
Detect and prevent misuse or fraud
Meet legal requirements and enforce our terms
Analyse how our services are used so we can make them better
We follow international data protection standards, including EU GDPR, UK GDPR, California CCPA/CPRA, Brazil LGPD, Canada PIPEDA, and Singapore PDPA.
We rely on:
Contractual necessity – to provide the lessons and services you request
Legitimate interests – to secure and improve our platform, prevent fraud, and promote responsibly
Consent – for marketing, non-essential cookies, or sensitive data (you can withdraw consent at any time)
Legal obligation – to comply with financial, tax, or regulatory duties
Public or vital interests – in rare cases to protect safety
Where laws give you extra rights (such as under GDPR, CCPA, LGPD, PIPEDA, or PDPA), we respect them fully.
We may share your information with:
Other users (students or tutors) so lessons can take place
Service providers (payments, hosting, analytics, email delivery)
Third parties, but only with your consent
Legal authorities when required
New owners, if our business is merged or sold
Because we operate globally, your data may be stored in other countries. Where the law requires, we use safeguards like Standard Contractual Clauses or rely on adequacy decisions to protect your information.
We only keep your information for as long as needed to:
Provide our services
Meet legal and financial obligations
Resolve disputes or enforce agreements
When no longer needed, your data is securely deleted or anonymised.
We use:
HTTPS encryption for data in transit
Encryption at rest where appropriate
Role-based access controls
Regular security checks
No system is completely secure, so we also encourage you to use strong, unique passwords.
Depending on your location, you may have the right to:
Access the information we hold about you
Ask us to correct or update it
Request deletion (with legal exceptions)
Restrict or object to certain uses
Request a copy to transfer elsewhere (portability)
Withdraw your consent (for marketing or cookies)
Opt-out of “sale” or “sharing” of personal data (under CCPA/CPRA – note that we do not sell personal data)
To exercise any of these rights, email us at info@musicteachingonline.com.
Our services are not intended for children under 13 (or the minimum age required by local law) without parental consent. If we discover data collected without consent, we will delete it.
We use cookies for:
Essential functions – to keep you logged in and secure
Analytics – to understand how people use our site
Preferences – to remember your settings
Marketing – to provide relevant offers (only with consent)
You’ll see a cookie banner the first time you visit. You can change your cookie preferences any time through your browser or our settings panel. Disabling cookies may affect some features.
We may update this policy from time to time. If we make significant changes, we’ll notify you by email or on the platform. Using our services after changes take effect means you accept the updated policy.
If you have any questions about this Privacy Policy or your data, please contact:
Music Teaching Online
Wholly owned by The Amadeus Group International Limited
Email: info@musicteachingonline.com
Mailing Address: The Amadeus Group International Limited, 4th Floor, Yip Cheung Centre, 10 Fung Yip Street, Chai Wan, Hong Kong