Privacy Policy

Effective Date: September 2025

At Music Teaching Online (“we”, “our”, “us”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with applicable data protection laws including the EU General Data Protection Regulation (GDPR), UK GDPR, ePrivacy Directive, California Consumer Privacy Act (CCPA/CPRA), Brazil’s LGPD, and other relevant global frameworks.

We collect personal data in three ways: information you provide directly, data collected automatically, and information from third parties.

• Account Data: Name, email, password, date of birth, gender, location.
• Profile Data: Teacher photo, biography, performance media, or other profile information.
• Lesson Data: Lessons booked and completed, exchanges with instructors and students.
• Payment Data: Processed securely by third-party partners (e.g. Stripe, PayPal). We do not store sensitive card details.
• Communications: Support requests, feedback, survey responses.
• Usage Data: Pages visited, time spent, clicks, device/browser details, IP address.

• Provide and operate the platform (e.g. lesson booking, communication features).
• Process payments securely.
• Improve our services through analytics and performance monitoring.
• Communicate with you about your account, bookings, updates, and support.
• Personalize your experience.
• Prevent fraud, abuse, or security incidents.
• Comply with legal obligations.

We process personal data under the following legal bases:

• Contractual Necessity: To provide the platform and services you request.
• Legitimate Interests: To improve services, prevent fraud, and secure the platform.
• Legal Obligation: To comply with applicable laws and regulations.
• Consent: For optional cookies, marketing, or other processing where required.

We may share data with:

• Teachers (for lesson delivery, without disclosing your email address).
• Service providers (payment processors, hosting, analytics, email systems).
• Analytics providers (e.g. Google Analytics).
• Authorities where required by law or to enforce terms.
• Third parties with your explicit consent.

Your data may be transferred outside your country of residence. Where this occurs, we ensure adequate safeguards (e.g. Standard Contractual Clauses, UK Addendum, or adequacy decisions) in compliance with GDPR/UK GDPR.

We retain your data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted or anonymized.

We use appropriate technical and organizational measures to protect your personal data. No system is completely secure, and we encourage you to keep your password confidential and notify us of any concerns.

• GDPR/UK GDPR/LGPD: Right to access, rectify, erase, restrict, object, data portability, withdraw consent.
• CCPA/CPRA: Right to know, delete, correct, opt out of sale/sharing, non-discrimination.
• Children: Our platform is not intended for users under 13 without parental consent.

To exercise your rights, please contact us at: compliance@musicteachingonline.com

We use cookies and similar technologies to operate our site, improve performance, and personalize your experience. Some cookies are strictly necessary, while others (analytics, marketing) require your consent.

We may update this Privacy Policy from time to time. Material changes will be notified by email or through the Platform. Continued use of the Platform after changes indicates acceptance.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
compliance@musicteachingonline.com

Cookie Declaration